HOSPITALITY ASSOCIATION OF NAMIBIA
The Hospitality Association of Namibia has since its inception in 1987, grown from an initial 16 members to a total of close to 400 members.
H·A·N represents the full spectrum of the hospitality industry, from hotels, to guest houses, guest farms, lodges, rest camps, restaurants, conference centres and catering services.
Service is key to the hospitality sector, and as such, the Hospitality Association of Namibia has identified 5 core values for the association and its members that focus on the need and essence to serve guests, the industry and the country we operate in. SERVE is thus the word that summarizes HAN’s core values that speak to Service, Excellence, Respect, Value and Ethics in all operations HAN members engage in.
Become a member of the Hospitality Association of Namibia by downloading the full application (via the link below), completing the form and then emailing it back to HAN for processing.
One cannot manage such, that you do not measure is the driving principle HAN follows in encouraging its members to submit monthly room and bed occupancy statistics to help measure the performance of the hospitality sector. Statistics forms, identical to the ones that need to be submitted to the NTB with tourism levy payments, are provided to members, and a monthly, quarterly and annual report of accommodation performance is then compiled by HAN and distributed to interested stakeholders, including banks, statisticians, investors and the industry as such.
HAN is also keen to encourage other sectors within tourism, including car rental, tour and activity operations to measure and record performance within their sectors, to be able to give a wide reflection of the Namibian tourism industry.
Any questions or queries regarding the Namibian Tourism Industry, contact us at HAN either telephonically or by completing the form made available.
Tel: +264 (61) 222 904
P.O. Box 86078, Windhoek, Namibia